Refund policy

  1. Return Eligibility:

    • Items must be in the same condition as received, unworn or unused, with tags, and in the original packaging.
    • A receipt or proof of purchase is required.
  2. Initiate a Return:

    • Contact us at to start the return process.
    • Returns require a courier number.
    • If your return is accepted, our team will provide instructions for sending the item(s) back to our headquarters.
    • Please note that return shipping expenses are the responsibility of the purchaser.
  3. Damages and Issues:

    • Inspect your order upon receipt and notify us immediately if the item is defective, damaged, or if you receive the wrong item.
    • We will evaluate the issue and take appropriate actions to resolve it.
  4. Exceptions and Non-Returnable Items:

    • Certain items cannot be returned, such as perishable goods, custom products, personal care goods, hazardous materials, flammable liquids or gases, sale items, and gift cards.
    • If you have any questions or concerns about a specific item, please reach out to us for clarification.